Travel Insurance

“Heading overseas without travel insurance is like riding a motorbike without a helmet” ~ Toni Chambers

Broadway Travel consultants advise travellers if they can’t afford to purchase travel insurance they can’t afford to travel. Travel insurance is a small outlay for complete peace of mind while travelling.

Broadway Travel offers Cover-More comprehensive travel insurance as well as Aussietravelcover . Purchase online or contact one of our consultants to discuss the level of cover to suit your travel needs. Alternatively, once you choose your travel destination and duration, we can present you with a choice of travel insurance plans by Cover-More or Aussietravelcover. You can tailor your plan to suit your travel requirements and purchase via credit card.

Travel insurance provided by Aussie travel cover can be found at the link http://aussietravelcover.com.au/?agencyid=13238

AIRPORT CHECK IN TIMES

Please note the following check in times recommended are:

  • 2 1/2 hrs – International Flights
  • 60 min – Domestic Flight

Failure to check in by these times may result in your flight being forfeited.

PASSPORTS & VISA RESPONSIBILITIES (RESERVATION NAMES MUST BE EXACTLY AS PER PASSPORT)

Broadway Travel requests a copy of your passport at the time of making your reservation. Under circumstances where this is not possible, we do require a copy of your passport prior to ticket issue to ensure all documentation is in order.

It is your responsibility to ensure that you have a valid passport and have obtained all relevant visas & re-entry permits. All travellers must have a valid passport for international travel and many countries require at least 6 months validity from the date of return. If you need information regarding your visa requirements please ask your consultant for assistance. We are able to assist in arranging visa applications from an external visa advisory service provider. Service fees will apply in addition to consulate and courier fees.

If you are travelling to the United States you are required to register under the Visa Waiver program at least 72 hours prior to departure. https://esta.cbp.dhs.gov. Please note, you may not meet the requirements of ESTA and may be required to obtain a visa. Non Australian passport holders should check with their own consulates or embassies for visa advice.

DEPOSITS & FINAL PAYMENT

You will be required to pay a non-refundable deposit on booking. Your consultant will advise you of all other payment due dates. Late payment may result in cancellation of your booking by the supplier.

This company cannot accept responsibility for fare increases. Costs are subject to change without notice.

Please contact this office immediately prior to payment for confirmation of the amount payable.

Quoted prices are valid for Cash, Cheque and Direct bank deposit. Please note that payment by Cheque will need to be made at least 5 business days prior to the due date to allow for processing.

The following credit card merchant fee will apply for all transactions paid by credit card: 0.9% for Visa/MasterCard & 3% for American Express or Diners card.

Bank account details for Direct Deposit & Internet banking payments:

Bank: WESTPAC BSB number: 036-306

Account: Number 387767

Account name: Broadway Travel Client Account

If paying by direct deposit or internet banking the REFERENCE information at the top of your statement must be included on the payment and your consultant advised of the amount paid. Funds take approximately 48 hours to reach our account and monies must be received before we can pay the supplier.

CANCELLATION AND AMENDMENTS

Once full payment has been made, we reserve the right to charge cancellation or amendment fees to cover our administration costs. This fee is in addition to any charges levied by the supplier. Please note these charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. If we are obliged to cancel your travel arrangements or booking for any reason, our liability will be limited to a refund of all monies paid by you less any cancellation fees and subject to the supplier’s terms and conditions.

TRAVEL INSURANCE

Travel insurance is strongly recommended. We are an authorised distributor of Aussietravelcover and Cover-more Insurance. You must obtain a Product Disclosure statement relating to the travel insurance product you are considering purchasing and you should read this document before making any decision about whether to acquire the product.

In order to issue a policy please complete your travel insurance application form and return to our office. We cannot issue your insurance until this form is provided regardless of whether payment has been made.

The premium is calculated on the number of days you will be away, however it is important that the policy be taken out when the booking is made, to cover any cancellation penalties that may apply from that time.

Should you opt to decline travel insurance you may be required to sign a disclaimer.

BAGGAGE ALLOWANCE

Cabin and checked baggage allowances vary. Please check with your consultant for current dimension & weight restrictions.

MEMBERSHIP LOYALTY PROGRAMS & SPECIAL REQUESTS

Please advise your consultant of any frequent flyer numbers and special requests (e.g. meals, seating). It is advisable that you retain all boarding passes until your frequent flyer points have appeared on your statement.

AGENCY

Broadway Travel acts as an agent for various Travel Suppliers. All arrangements are subject to the supplier’s (transport/accommodation/tour provider) regulations and conditions detailed on tickets, vouchers, travel brochures, at accommodation premises, on transport vehicles, or as advised at the time of booking.

TRAVEL ADVICE

For ongoing safety and travel advice please contact the Department of Foreign Affairs and Trade 1300555135 or visit their website at www.smartraveller.gov.au or www.dfat.gov.au. Broadway Travel does not provide advice as to the safety of a destination; the decision to travel is yours alone.

HEALTH

Please check with your local doctor or specialist vaccination clinic for up to date health requirements.

RECONFIRMATIONS

We recommend that you confirm your flight with the local airline office at least 72 hours prior to departure.

Failure to reconfirm may result in the cancellation of some reservations.

Broadway Travel is an Authorised Distributor of Cover-More Insurance Services Pty Ltd AFSL 241713. The Cover-More travel Insurance referred to in this website is administered by Cover-More and issued by Great Lakes Reinsurance (UK) PLC ARBN 127 740 532, ABN 18 964 580 576, AFSL 318603, trading as Great Lakes Australia. This contains general advice only. Consider the Product Disclosure Statement (available from us) before making a decision about this insurance.

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